Shipping policy
Thank you for choosing to shop with Fadify Culture. We are committed to providing a smooth and reliable shipping experience.
Shipping Locations
We currently ship to multiple countries worldwide. Shipping availability may vary depending on your location.
Shipping Cost
We offer free shipping on all orders, with no minimum purchase required.
Processing Time
All orders are processed and dispatched within 1–3 business days from the date of purchase.
Estimated Delivery Time
Once shipped, delivery typically takes 5–10 business days, depending on your location.
Cut-Off Time
Orders placed before 5:00 PM (GMT) will begin processing on the same business day.
Orders placed after this time will be processed on the next business day.
Shipping Partners
We work with trusted global carriers to ensure safe and reliable delivery. The specific courier may vary depending on your location.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Tracking information may take up to 24 hours to become active.
Item Not Received
If you have not received your order within the expected timeframe, please contact us at:
Email: Support@fadifyculture.com
We will investigate the issue with our shipping partners and provide an update as soon as possible.
Undelivered Packages
If a package is returned due to:
- Incorrect address
- Failure to collect
- Refusal of delivery
Additional shipping fees may apply for re-delivery.
Lost Packages
If your package is lost in transit, please contact us within 7 days of the expected delivery date.
If confirmed lost, we will offer:
- A replacement (subject to availability), or
- A full refund
Delivery Delays
Delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- Transportation disruptions
- Customs delays
- High seasonal demand
We will keep you informed if significant delays occur.
Change of Address
If you need to update your shipping address, please contact us as soon as possible.
Changes may not be possible after the order has been dispatched.
Incorrect Address
If an incorrect or incomplete address is provided, the customer may be responsible for additional shipping costs.
Order Changes & Cancellations
Orders can be modified or canceled within 24 hours of purchase.
After this period, changes may not be possible.
Contact Information
Store Name: Fadify Culture
Address:
30 N Gould St Ste N, Sheridan, WY 82801, United States
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 5:00 PM EST
Contact Information
Email: Support@fadifyculture.com
Customer Support:
Available 24 hours a day, 7 days a week
Secure Shopping
All transactions are protected using SSL encryption and processed through secure payment providers.